Responsible for ensuring timely customer payments by contacting debtors to recover outstanding debts, while actively contributing to departmental planning and achieving defined goals and targets.
- Minimum Qualification :Bachelors
- Experience Level :Mid level
- Experience Length :2 years
Key Duties & Responsibilities
Operations
• Follow up on outstanding debts and ensure timely payments.
• Maintain accurate customer account balances and post receipts correctly.
• Handle cash/cheques responsibly and follow up on uncollected cheques.
• Block overdue accounts in coordination with the manager.
• Update customer statements monthly and adhere to company policies.
Customer Service
• Build strong customer relationships and resolve payment issues promptly.
• Address queries within 12 hours and ensure accurate communication of underpayments.
• Prepare debtors' reports and escalate difficult cases to collection agents if needed.
Reporting
• Provide weekly and monthly reports to supervisors.
• Perform additional tasks as assigned by management.
Qualifications
• Bachelor’s degree or Background in Finance /Accounting.
• 2-4 years of experience in the same field.
Special Requirement
• Must have a minimum of two (2) years industry (Pharmaceutical/Healthcare Products Distributor
) experience
Experience
• Solid knowledge in the field.
• Knowledge of systems i.e., SAP.
Apply via the following link: >
