Job market trends
GA OPERATIONS PROJECT MANAGER
Smollan · Tanzania
Develop, implement and maintain sales operational excellence, policies and procedures including standard operating procedures
Develop and maintain relevant database of customers
Process project information and forward to field force
Ensure accurate information is recorded and quality checked
Take corrective action where necessary
Create and analyse sales operational reports and provide feedback to relevant stakeholders
Agree on deliverables, scope and timelines with field managers
Project Management
Provide input into planning for the business and develop plans and processes to ensure effective implementation
Provide input into establishing which resources are needed by using the most efficient and cost-effective method to achieve results that meet client objectives
Continually benchmark and optimise processes against best practice
Formulate a project plan to define and achieve project objectives
Job market trends
Monitor and check quality of work produced by field staff and take corrective action when necessary
Provide regular feedback to Business Unit Manager/Country Manager
Implement and manage sales projects when required
Account Management Alignment
Manage multiple clients as per our cluster/ regional client list
Ensure trade visit reports are reported every time in field to client and cluster executive
Demonstrate analytical planning and creativity for future client retention and development
Ensure detailed sales target control
Address and follow-up all customer queries and problems
Stay abreast of the market and competitors
Meet client/customer and company performance standards and ensure subordinates do likewise
Administration
Develop effective and efficient administrative systems
Submit reports to management and client
Document and manage expenditures
Ensure management of Smollan assets including HHT devices
Ensure compliance of set regulations between field team and distributor
Ensure incentives and necessary salary information is submitted on-time
Liaise with People department regarding all problems and enquiries relating to the payment of sales staff
Manage and maintain all Operations staff performance documents and scorecards accurately and within required deadlines
Ensure effective budget monitoring, specifically relating to:
Building and managing operating expenses, e.g., salaries, travel costs etc
Overseeing specific project budgets and accounting thereof
Budget Monitoring
Build and manage operating expenses e.g. Salaries, travel costs etc
Oversee specific sales project budgets and accounting thereof
Achievement of Set Sales & Distribution Objectives
Provide input into planning for the business and develop plans and processes to ensure effective implementation
Provide input into establishing which resources are needed by using the most efficient and cost-effective method to achieve set sales results that meet client objectives
Continually benchmark and optimise sales achievement processes against best practice
Formulate strategic sales distribution plans, programs and concepts and be involved in the execution of the route to market retail program
Ensure breakdown of weekly & monthly agreed sales targets and formal communication of the same
Ensure portfolio volume sales growth through demand creation
Monitor and check quality of work produced by field sales staff and take corrective action when necessary
Provide regular feedback to cluster executive
4-5 years’ experience in a similar role
Business experience in sales, marketing, project management, client and staff interaction, and organizational experience at management level.
Degree in sales & marketing
Computer literacy – MS Office skills
Communication skills (verbal & written)
Business acumen
Leadership Skills
Problem Solving Ability
Time management
Ability to effectively deal with pressure
Knowledge of sales, business and distribution channels
