Must have atleast five year’s experience in management of security officers under Private Security Industry.
- Minimum Qualification :Bachelors
- Experience Level :Mid level
- Experience Length :5 years
Key Roles/Tasks.
1. Develop effective operation systems and processes that support business growth
2. Frequently undertake assignment risk assessments audits
3. Review and administer standard operating procedures for all assignments
4. Planning and organizing daily/shift routines and activities for operation staff
5. Undertake Performance Management for Operation staff
6. Manage incidents by undertaking investigation effectively and efficiently
7. Institute disciplinary action on Operation staff under command
8. Coordinate with deployment officer to have security officers undertake leave and off days.
9. Ensure the assignments under command are well covered by replacing absentee security officers immediately
10. Spot check the Occurrence books and assignment checklists on site in line with supervision management
11. Check and approve payroll and ensure all security officers are captured.
12. Brief the security officers on all assignment operating procedures
13. Evaluate the performance of the operation staff under command and recommend training or coaching sessions on need basis
14. Carry out market intelligence and give feedback to management
15. Actively engage in branch development and growth activities
16. Contribute to the excellence of service delivery to internal/external clients in order to achieve TSS overall mission.
Qualifications and key skills
• Must have atleast five year’s experience in management of security officers under Private Security Industry.
• Degree/Higher Diploma in Criminology or any other relevant course
• Excellent analytical skills, selling skills and report writing skills and fully computer literate.
• Resilient under pressure and ability to work with minimal supervision.
