Job Purpose:
To lead the ERP team in developing, implementing, and optimizing the organization’s ERP system to streamline business processes and support strategic objectives.
Responsibilities:
Strategic ERP Leadership:
Develop and execute an ERP strategy that supports GSM Group’s digital transformation initiatives.
Oversee the integration of ERP systems with other technological advancements within the organization.
ERP System Management:
Manage the day-to-day operations of the ERP system to ensure stability and performance.
Collaborate with various departments to customize and improve ERP functionalities.
Change Management and Training:
Lead change management activities related to ERP system updates and modifications.
Develop training programs to enhance staff competency in utilizing the ERP system.
Project Management:
Coordinate ERP-related projects, ensuring they are delivered on time, within scope, and budget.
Stakeholder Engagement:
Act as the primary point of contact between IT and other business units for ERP system matters.
Troubleshooting and Technical Support:
Provide timely resolution to ERP system issues and technical glitches.
Offer expert guidance and solutions to user queries and operational challenges.
Reporting and Analysis:
Develop and maintain ERP-generated reports for business insights.
Analyze ERP data to support strategic decision-making and report key findings to management.
Continuous Improvement and System Updates:
Proactively seek and implement system enhancements for better performance.
Keep the ERP system up-to-date with the latest software updates and patches.
Qualifications:
Bachelor’s degree or Master’s in Information Technology, Computer Science, Business, or a related field.
• Microsoft Dynamics 365 certification ( Finance Functional Consultant Associate
, Business Central)
Relevant certifications in Microsoft Dynamics 365 ERP
Experience:
Minimum of 5 years of experience managing ERP systems in a medium to large organization.
Proven track record in successfully implementing and upgrading ERP systems.
Relevant certifications in Microsoft Dynamics 365 ERP
Skills:
Strong leadership and project management skills.
Excellent communication and interpersonal abilities.
In-depth knowledge of ERP system architecture and principles
Competencies:
Strategic thinking with a focus on digital transformation.
Change management proficiency.
Analytical mindset with problem-solving orientation.
Key Performance Indicators (KPIs):
Indicator
Measure
Weight
ERP Strategy Implementation Success
Percentage of strategic ERP initiatives implemented
20%
System Stability and Performance
Downtime incidents vs. uptime percentage
15%
Change Management Effectiveness
Employee adoption rate post-training
10%
Project Delivery Efficiency
Projects delivered on time and within budget
15%
Stakeholder Satisfaction Level
Stakeholder feedback scores
10%
Issue Resolution Time
Average time to resolve ERP system issues
10%
Reporting Accuracy and Usefulness
Actionable insights from ERP reports
10%
System Enhancement Timeliness
Enhancements implemented and updates applied
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
