Job Advert Management Information System Manager
iSON Xperiences is a premier, global CX management company with a dominant presence in Africa, India, Europe and the Middle East, and expanding into Northern America. Ranked among the top global CXM leaders in EMEA, we offer a range of data-driven solutions.
In Tanzania we are working with different clients in Telecommunication, media, banking, solar, automobile industry etc.
We are looking for a strategic and detail-oriented MIS (Management information system) Manager to lead our information systems and data reporting functions. In this critical role, you will be responsible for designing, managing, and optimizing data-driven decision-making across our organization. You will collaborate with cross-functional teams, ensure data integrity, and implement reporting tools that empower leadership with actionable insights. The ideal candidate is both technically skilled with a strong background in MIS, analytics, and report integration.
If you’re ready to turn data into strategy and drive operational excellence, we’d love to meet you.
Job Title: WFM/MIS MANAGER
Location: DAR-ES-SALAAM
Job Type: FULL TIME
Department: WORKFORCE MANAGEMENT
Reports to: SENIOR VICE PRESIDENT
Job Summary
We are seeking an experienced and analytical MIS Manager to oversee the implementation, of our organization’s information systems and report structure. This role requires both strategic vision and technical expertise to ensure data-driven decision-making and efficient reporting.
Key Responsibilities
- Develop, manage, and maintain MIS infrastructure and reporting systems
- Collaborate with various departments to understand reporting needs and provide relevant insights
- Ensure data accuracy, integrity, and security across.
- Oversee the integration of MIS with other business systems
- Train and support team members on MIS-related tools and best practices
- Prepare high-level reports for senior management and stakeholders
- Evaluate and provide ways to improve MIS effectiveness
- Manage and mentor junior MIS staff or analysts
Required Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field
- 5+ years of experience in MIS, business intelligence, or data reporting roles
- Proficiency in MS Excel (advanced functions, pivot tables, macros)
- Experience with ERP/CRM systems and data integration
- Strong problem-solving and communication skills
- Ability to translate complex data into actionable insight.
How to Apply:
If you’re a motivated professional with a passion for turning information into impact, we invite you to join our team. Please submit your CV/resume and a cover letter highlighting your relevant experience and why you’re a strong fit for this role.
Kindly send your application to
[email protected]. with the subject line: “Application – MIS Manager”.
Application deadline; 30th April 2025.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
